Shipping policy
At Will and Eve, we know how exciting it is to receive something special for your little one. Below is everything you need to know about how we ship your orders.
🚚 Shipping Locations
We currently ship within Australia only.
🕑 Processing Time
All orders are packed within 1–2 business days from the time your order is placed. You'll receive an email notification once your order has been dispatched.
📦 Shipping Options
| Shipping Method | Cost | Delivery Time |
|---|---|---|
| Standard Shipping | $10.00 | Based on Australia Post estimates (usually 3–7 business days) |
| Local Delivery | Free | Delivered by us within a couple of business days |
Please note: delivery times may vary depending on location, public holidays, and Australia Post delays.
✉️ Tracking
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Standard Shipping: You will receive a tracking number via email once your order has been shipped.
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Local Delivery: Tracking is not available for local hand-delivered orders, but we’ll notify you when it’s on the way.
❗ Lost or Delayed Orders
If your order is significantly delayed or you suspect it may be lost, please email us at admin@willandeve.com.au, and we’ll do our best to help resolve it quickly.